Last updated: January 10, 2025
Shipping and Delivery
At NumArt, We proudly offer free shipping to any destination worldwide on orders over $50 on all artwork. Free shipping is applied at checkout; no coupons or promo codes are required. Shipping address must include home or street address, zip code, city, country, and a valid telephone number. We do not ship to P.O. Boxes.
Shipping Options
Free Standard Shipping
- Estimated delivery: 14 to 21 business days (open days).
- This applies to all products unless otherwise noted for custom artwork.
Express Shipping (via DHL, ChronoPost, or Aramex)
- Estimated delivery: 5 to 7 business days (open days).
- Additional charges apply and will be calculated at checkout.
For custom creations:
- Digital approval of designs may take 2 to 5 business days.
- Artwork creation may take an additional 5 to 7 business days before shipping.
Duties and Taxes
Duties and taxes are not levied on mosaics shipped to the United States. However, duties and taxes may apply for other countries depending on their local regulations.
- NumArt is not liable for any additional charges incurred for customs clearance or taxes.
- Buyers are responsible for these fees. We recommend consulting your local customs office for detailed information.
Insurance
All shipments are fully insured from door to door, ensuring your artwork arrives safely. In case of damage during transit, please contact us immediately with supporting photos.
Shipment Tracking
We understand your excitement about receiving your mosaic masterpiece!
- Once your order is shipped, you will receive a confirmation email containing a tracking number.
- Use this number to check the status of your package and its estimated delivery date online.
Delivery and Lost Items
Because each mosaic is custom-made with precision and care:
- Standard delivery may take 14 to 21 business days.
- Express delivery options are available for faster shipping (3 to 7 business days).
If a wrong or incomplete address is provided, or if the package is lost or stolen, NumArt cannot be held responsiblefor additional costs or refunds. Please ensure your shipping details are accurate at checkout.
Because each mosaic is custom-made with precision and care:
- Standard delivery may take 14 to 21 business days.
- Express delivery options are available for faster shipping (3 to 7 business days).
If a wrong or incomplete address is provided, or if the package is lost or stolen, NumArt cannot be held responsible for additional costs or refunds. Please ensure your shipping details are accurate at checkout.
Packaging
We make every effort to ensure your mosaic masterpiece arrives in pristine condition:
- Artworks are packaged with thick paper to guard against dust.
- An additional layer of heavy-duty polyester film ensures maximum protection during transit and makes unwrapping mess-free and easy.
- Shipping is handled by trusted carriers such as DHL, ChronoPost or Aramex
Need More Information?
For inquiries or further assistance, please contact us at:
Email: info@num-art.com | contact@num-art.com
Phone: +212 6 66 16 63 97
Last updated: January 10, 2025